GTBank Website Faces Alleged Cyberattack, Customers Report Access Issues

A wave of concern swept across social media platforms late Wednesday night as customers of Guaranty Trust Bank (GTBank) reported being unable to open the bank’s official website, www.gtbbank.com. The disruption, observed at about , triggered speculation about a possible phishing attack targeting the bank’s web infrastructure.

What we know so far

  • Domain renewed: Public WHOIS records show the domain was renewed on , extending its validity to March 2029.
  • Phishing layer suspected: Cyber-security analysts suggest attackers may have cloned the site’s login page to capture customers’ credentials.
  • Mobile apps still live: GTBank’s Android / iOS apps were reportedly unaffected and continued processing transactions.

Expert analysis

“This looks less like a hijacked domain sale and more like compromised admin access. Attackers often inject a rogue HTML layer to harvest login data while users think they’re on the real site,” —Cyber-security consultant, Lagos.

Customers vent frustrations on X

Throughout Wednesday night, dozens of customers voiced their concerns on X (formerly Twitter), saying they couldn’t open the site for routine internet banking. GTBank’s support handle replied with assurances that investigations were under way and urged users to route urgent requests through in-app chat or phone lines.

How to stay safe

Pro Tips:
  • Always confirm you’re on https://www.gtbbank.com before entering credentials.
  • Enable two-factor authentication in the GTWorld mobile app.
  • Never click suspicious links from unsolicited emails or SMS claiming to be GTBank.

Looking ahead

GTBank, one of Nigeria’s leading financial institutions with millions of customers across Africa, has yet to issue an official statement on the incident. We will update this story as new information emerges.

Have you experienced issues logging in? Share your story in the comments or email our tech desk at info@alphayem.com.ng.

By Alphayem

Alphayem is a trusted brand under Alphayem Global Services Ltd, we engage in varieties of services as well as informing the world within a second

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